Popularity brings a broad range of challenges. The same is true with Amazon Prime Video. However, Amazon Prime Video has the reputation of offering flawless and error free services across the world. But this popular video streaming service is not free from some frequent and disgusting issues. There could be so many reasons if Amazon Prime Video is not working. Unexpected errors and sudden obstacles might appear while watching, login, and downloading a movie on Amazon Prime.
One biggest benefit of purchasing the Prime membership on Amazon is the fact that users get the direct assistance from Amazon Prime Customer Service. If you are concerned about anything related to the Prime Video Problem, you can contact the experts and continue to watch your favorite show.
What if I tell you that you also can fix the Prime Video not working issue on your own? Yes it is possible. The steps mentioned below here are certified and approved by the experts of Amazon Prime. Upon contacting the Representative, you will be asked to follow the below mentioned steps. So, the idea here is to follow the steps as mentioned below and avoid wasting time in contacting Amazon Prime customer support.
Fix Amazon Prime video movies not working
I have Amazon Prime but I can't watch videos while travelling from office to home, said Peter Brown from Los Angeles. The fact is, Prime Video not working issues on the phone rises at a stunning level in the evening. The reason for Amazon Prime outrage in the evening is the heavy rush of traffic as millions of people try to access Amazon Prime after leaving office. And sometimes the adverse effect of heavy traffic extends to the weekends. That's why, sometimes, Amazon Prime video movies stop working. Sadly, in such a case, you can't do anything except waiting. Just wait until the congestion time passes off.
Getting bad quality video on Amazon Prime? Fix it now
Prime Video lets the viewers watch and download movies with different video qualities. You can choose excellent, best, good, and data saver versions of quality in accordance with data consumption. The higher would be the quality the more your data will consume. So, the idea here is to just upgrade the quality level if your current quality version is causing you trouble.
If the problem of poor video quality on Prime Video does not go away even after changing the quality standard then the real problem might be with that individual video. Just change the video and see if the other video has the same problems. Also, make sure that your phone screen is fine.
How to fix Amazon Prime Video download problems?
In most of the cases, Prime Video downloading issues result from the poor internet connection. However, even if your internet connection is working fine, there is no guarantee of successful downloading of each and every show on Amazon. Do you know why? Because all Prime Videos are not allowed to download. You can download only those videos with a downloading button. If there is no video with a download button, you can't download that video. In addition to that, you can't download Prime Videos to your computer or phone's memory. Transfer and saving any video to any kind of external device is also not possible. One can download and save video only in Prime Video App.
How to fix Amazon Prime Video problems on Android?
Prime Video app works seamlessly on all Android devices whether you are using an Android phone or TV, you can be sure of the best experience. But, once in a while your Prime Video may get off the track and cause video streaming problems on your Android device. There is no matter of surprise, if your Prime Video app is crashing or freezing on your phone.
Gladly, all such issues you can fix by deleting all the caches and cookies memories stored in your phone. These are the steps to follow to fix all kind of video streaming problem on Android phones:
Navigate to the setting section on your phone.
Scroll down and from the drop down menu select Apps.
Now move down to find and select the Prime Videos app.
Here comes a screen where you can see the size of the stored cache and cookies.
Tap the clear button and wait for a few seconds.
Now open the Prime Video app, the video streaming problem will have gone.
How to fix Amazon Prime Video Smart TV problems?
You don't need to worry if Amazon Video is not working on Samsung tv. In order to get rid of the problem, all you need is just update the Prime Video App. If the truth to be told, by just updating the Prime Video App, you can fix a broad range of problems on all kinds of smart TVs. The below mentioned steps are applicable for Samsung Smart TV.
Go to the settings on your TV.
From the menu, select support.
Then select software update.
If there will be any update available, Prime Video will start updating itself. Otherwise, select OK to exit.
Switch off and switch on your TV can be a good idea to get rid of the video streaming problem on Android smart tv.
Why does Prime Video keep crashing on TV?
Before everything else update the Prime video app on your smart tv. If you have already updated your app but still the problem is not solved, delete the cache and cookies memories from your TV. Also, make sure that everything is fine with your Wi-fi router, Antennae, access point, and repeaters. Closely check out the condition of all Wi-Fi cables. All cables and wire must be properly fixed into the connectors.
How to fix Amazon Prime Video login Problems?
Multiple logins is the primary reason that contributes to the login problems on Amazon Prime Videos. So, logging out first from all the devices is the best logical thing you can do. All you need is log out first from any device on which you are already logged in. Then, try to access your Prime Video account on the required device. If you have forgotten the password, worry not. You always can change the forgotten Amazon Prime password. Just tap the "Forgot password" or "Can't login" button and do as mentioned on the screen. To change the forgotten Amazon password, you must have access to your registered phone or email id. If you don't have either of the things, you must contact us for help.
That’s the end of today’s lesson about how to fix Amazon Prime Video not working issues. If you follow the above mentioned steps, we are sure, you will not find any kind of issues. If your concern is not covered in this post, feel free to get connected with us.