Home delivery is one of the most important aspects of online shopping. Though people want to get the instant delivery of products they buy online, it does not happen with many buyers in reality. And the primary reason for that is incorrect shipping addresses. The fact is, eBay is one of the largest online e-commerce sites but still it faces problems like late delivery of the products. Do you know why? Because many eBay users make mistakes while entering the shipping address. As a result of entering wrong or incomplete shipping addresses on eBay, buyers don't get the delivery on time or miss the delivery. However, entering a wrong shipping address is just a minor problem, so it has a simple solution. As the title of this post implies, we are going to discuss how to change shipping address on eBay.
Before we get to the point straightforwardly, it is better not to have a slightest confusion between shipping address and billing address. So, let's first take a quick look into the difference between these two types of important addresses. Here we go:
What is the difference between eBay billing address and shipping address?
While selling and buying anything on eBay, billing and shipping address both have their own importance. Absence of any of the addresses can prevent you from shopping on eBay. But, the point is both addresses are not the same. As the name suggests, billing address is the address which connects to the payment method. With that being said, I mean, billing address is the address which is mentioned on the mode of payment you are using. For example, if you are using a debit card to make payment then you will require to enter the address mentioned on your bank account. Similarly, if you are using a PayPal account as a payment method then your billing address will be the same as it is mentioned on the PayPal account.
On the other hand, shipping address is the address where you want your product to be delivered. Let me clear one more important thing with regards to addresses on eBay. Be informed that eBay prompts users to enter a primary address that you can use as a shipping address as long as you wish. But, in case if you want to get delivery on a different address that is also possible by entering a shipping address during check out.
How to change shipping address on ebay after order?
Unfortunately, you can't change your shipping address after placing an order or payment. This is so, due to security related concerns. In such a case, canceling your order is the best thing you can do. So, the idea here is to inform the seller about a change in shipping address and request him to cancel the order. You have to do so as early as possible before the seller starts the delivery of the products. These are the steps to follow to request seller to cancel the order due to incorrect shipping address:
Login to your eBay account is the first step.
Go to your profile and select purchase history.
From the drop down menu, select the order you are concerned with.
On the next screen, you will find "Contact seller".
Further, select "Request to Cancel this order".
Again, select "Contact the seller".
Now give a brief description why you want to cancel the order (due to a change in shipping address).
Important: By any matter of chance if your order already has been delivered to the given address, then you will not be able to prevent the delivery from going through.
How to change shipping address on eBay account?
If you want to get the delivery of your product at a different address, you better add or change the address before placing an order. All you have to do is just go to your "My eBay" page and follow the below mentioned steps.
After login to your eBay account, navigate to "My eBay" section.
From the drop down menu, select "Addresses".
Then, select the "Edit" option available to the shipping address.
Further, select the address that you want to change.
Enter the new shipping address and save the changes.
Select delete if you want to delete any address.
Also, you can make any address as your primary address by selecting "Make Primary".
Don't forget what I have told you. You can't change shipping address on eBay after payment or placing an order. Due to any whatsoever reason if you can't receive the delivery of the product at the given address, then you will have only one option. And that is canceling your order with the help of the seller. For more information and any kind of assistance, feel free to ask us for urgent help.