People who use Cash App to send and receive money to and from their contacts, they know the downside of using Square Cash App. With Cash App downside I mean, sometimes, users end with finding that their payments have failed. While some other users send money to wrong person on Cash App. And to make the situation more devastating is the fact that there are plenty of people who fall victim to Cash App scams and lose money to scammers. Frankly, speaking there are many ways to lose money on Cash App. That's not to say that Cash App is poor or irresponsible payment app. Why? Because Cash App has put best refund policy in place to help its more than 8 million active users.
But, if you don't understand how to request a refund on Cash App, how can you expect an instant Cash App refund to your account? However, the process to get back your lost money in Cash App is quite simple and straightforward but still users are supposed to follow step by step process carefully. So, if any of you is upset and feeling down due to losing money on Cash App, not an issue. We are available for your satisfaction. You can contact us and check the status of your Cash App refund.
When I realized that many Cash App users are suffering with refund pending & missing issues, I thought it would be a great idea to write on this topic. So, to help you understand all about refunds on Cash App, I am going to answer some of the basic questions right below here.
How to get a refund on Cash App if sent to wrong person?
First thing first: How to get a refund on Cash App if sent to wrong person? Good questions! Here is the answer to this question. Note that Cash App transfers money in a matter of flash. As soon as you press the send button, the recipient on the other side receives money immediately. And once the recipient receives money even if he/she is a wrong person, you can't reverse the transaction. So, does it mean you can't get back your lost money if sent to the wrong person? No, even then you can get back your money on Square Cash App. Exactly, what you have to do is just send a request. These are the steps to request money from other Cash App users.
First step is to open your Cash App application on your phone.
At the far bottom side of the home screen, you will find a clock shaped icon. This clock shaped icon is your activity button.
Once you tap the activity button, your past transactions and payments will come to your view.
Now scroll down and up to find and select your old Cash App payment.
Tap the wrong transaction to open it.
Further, select the three dots icon available at the top right corner.
On the next screen, you will get a refund button.
Tap the refund button to send a request to the recipient.
Now wait to see whether the recipient accepts your refund request or not.
If the recipient accepts your request, you will get back your money immediately.
What if the recipient rejects your refund request and won't refund? You don't need to worry. You can dispute a Cash App payment. I will explain it later in this topic. Before that let's discuss one more important topic.
Will Cash App refund money if scammed?
Be informed that Cash App by Square is not an FDIC insured company. It further means, Cash App is not legally bound to return money to any user who loses money after falling victim to a scam. But, in recent years, many cases of fraud and scam have reported in which the victims have received money back to their account from Cash App. So, it means, however the chances are less, but still you can get a refund on Cash App. The idea here is contact Cash App customer service to get back your money as mentioned in the next section.
How to contact Cash App for refund?
Whether your Cash App refund is pending or not showing up in your account, in both cases, you must contact Cash App support. These are the steps to follow to get in touch with experts right through your phone.
Launch Cash App application on your phone.
Tap the profile button available on the home screen.
Now get all the way down on screen.
At the far bottom side, you will find the "Cash Support" button; tap it.
On the next screen, select "Something Else" as a reason to contact Cash support.
Now describe your issue when and how you lost money. Also, do mention the transaction id to get instant refund.
Finally, wait for 2-3 working days to get a reply from Cash App support.
How long does Cash App take to refund money?
When will Cash App processes refund to you largely depends upon when the merchant accepts yourrequest for refund. Usually, it might take 10 days to Cash App for processing the refund. However, in case of payment failure, refund is automatically processed to the users' account within 2-3 days. On the other hand, if money has been stolen from your account, then Cash App might take longer time than usual.
Cash App says refunded but no money?
Cash App refund not showing up in your account? If this is really the case with you, this section is for you. I have seen many people cursing Cash App when they are told that money has refunded but refund does not appear in their account. Let me explain why it happens. Be informed that the Cash App sends money back to the same account which was used to make the transaction. For example, if you made a failed Cash App payment using a debit card, then Cash App will process your refund to your debit card only. Similarly, in case of payment through credit card, you will get a refund to your credit card only. So, the idea here is to check out the same medium of payment that you had used to make Cash App payment.
So, as you have read today's post, I believe all your concerns related to Cash App refund must have cleared. If any doubt is left in your mind, you can contact us for direct help. Cash App experts available at our contact center can help you to get your long pending refund.