Interruption, once in a while, in internet service is quite a normal thing. Why? Like many other digital services, the well-being of an internet connection depends on a number of things. For example, weather conditions, device settings, and the quality of hardware contribute a lot in determining the performance of the internet connection. The same is true with CenturyLink internet connection. Sometimes it works perfectly while other times it doesn’t. And what makes the worst part is the fact that CenturyLink customer service seems to be less caring in the face of problems. In such a case, it is quite normal for a large number of people to think about canceling CanturyLink's internet service.
As you are reading this post, chances are high that you are also wondering how to cancel CenturyLink. If yes then look no further. This is the right place for you as in the content below we are going to discuss how you can cancel CenturyLink internet. Just to ensure you don’t make the mistake that many others do, it can be a good idea to understand what includes in the process of CenturyLink service cancellation and what you will need to do. So, as we always do, let’s start from the basics.
CenturyLink cancel service number
Honestly speaking, CenturyLink doesn’t want to see any of its consumers giving up its services due to any whatsoever reason. Therefore, whenever someone calls CenturyLink cancel service number which is 800-244-1111, the representative tries to convince them against the cancellation. In their attempt to convince the customer not to cancel the service of CenturyLink internet, they might offer a discount, transfer of service, and technical assistance if there is any problem with your internet connection. But, if you are determined to get rid of the CenturyLink service then make sure your account is not subject to the CenturyLink cancellation fee.
CenturyLink cancellation fee
How to cancel CenturyLink without a fee? I get this question from the users who are no longer interested in continuing with CenturyLink. A piece of good news is that there is no CenturyLink cancellation fee. Worry not, CenturyLink does not charge any fee before or after canceling the fee. But, you have to clear the due payment if there is any. And if you have taken CenturyLink modem/router or any other equipment on lease then you will have to return that within 30 days from placing a request for service cancellation.
CenturyLink won’t let me cancel
The process to cancel the services of CenturyLink is quite simple and straightforward but still, there are some circumstances under which you won’t be able to cancel CenturyLink. What are those circumstances? It might be your next question. If yes then here below is the answer.
If you are going to cancel a connected office bundle product and service then your cancellation is subject to an early termination fee which varies from $100 to $300 or more. Until and unless you pay the early termination fee as you agreed upon under the concept of high-speed internet subscriber agreement prior to using service with CenturyLink.
The second scenario of being not allowed to cancel the CenturyLink internet service is when you have not paid your past bills. Be informed that CenturyLink doesn’t let the users cancel or transfer the service until they clear the pending bills. In addition to that, if your CenturyLink account is under any kind of restriction then also you can’t close the CenturyLink service.
If I cancel CenturyLink will I lose my email?
Unfortunately, the answer is yes. Once you successfully cancel your CenturyLink service, your CenturyLink email account will also close automatically. However, the point is – why would one like to use the CenturyLink email address after closing its other services? Well, it might be possible that some users have subscribed to other digital services or created social media accounts using CenturyLink email accounts.
In such a case, probably, they want to avoid the pain of updating the email address and inform all contacts that they are no longer using the CenturyLink email address. If so then you are mistaken. There is no way to use the CenturyLink email id. However, you can forward all your important email messages to your other email address such as Gmail, Yahoo, and Outlook. But, sooner or later, you will have to remove the CenturyLink email id wherever you have used it as a source of communication.