Online scam is one among many reasons which instills the seeds of disenchantment in the heart and mind of eBay users. However, different people might have different reasons for stopping using the selling and buying services of eBay. Whatever might be the reasons for being unconvinced with eBay's services, a piece of good news is that you can delete eBay account. But the point is, just deleting an eBay mobile app from your phone is not the right way to delete your eBay account. There is a systematic way to permanently close your eBay account.
Whether you are a seller or buyer on eBay, make sure you follow the right eBay account deleting process. And according to eBay under some specific conditions, sellers or buyers can't delete their eBay account. So, before you proceed to delete your eBay account, it will be in your favor to learn when you can delete your eBay account and when you can't.
So, to help you understand how you can close your account on eBay, I am going to answer some of the most frequently asked questions. As we always do, let's start with the basics to make sure you don't make mistakes that others do.
Why can't I close my eBay account?
First thing first: you can't close your eBay account unless you meet the policy of eBay applicable for account closure. So, have a quick look at the below mentioned terms under which sellers or buyers on eBay are not allowed to close their accounts.
You can't delete your eBay account if your account has an outstanding balance.
Until and unless you clear pending transactions (if you have any) including ongoing bids, pending payment, and outstanding payouts, closing an eBay account is not possible.
In case if your account is subject to investigation related to any fraud, scam, and complaint then also it is not possible to close an eBay account.
In order to comply with state law, eBay might prevent you from deleting your account.
Important Note: If you are a seller on eBay and don't want to sell products then you can just stop selling products and convert your account into a buyer with ease of mind.
How to convert eBay seller account to buyer (Alternative option to deleting account permanently)?
Using eBay to buy products can be a good idea as it is a one stop destination to buy a large number of products. So, it is important to have an eBay account as you don't know when you will require to buy products on eBay. Exactly, what you have to do to change your seller account to buyer is first delete automatic payment method. To do so, get into your "My eBay" section and then under the payment method you will find your payment details. Also, disable the selling tools subscription. Now you can continue to use your eBay account for buying the products with ease of mind. But, in case if you are determined to delete your eBay account, then the next section is for you.
How to delete eBay account?
How long does it take to delete an eBay account? You might have this question in your mind. Here is the answer. However, the process to delete eBay account is quite simple but not fast. Actually, how much time eBay takes to delete your account depends upon when you last sold or bought something. Normally, eBay takes up to 60 days to delete an account. But, if you have not made any transaction for the last more than one month then eBay can delete your account in 30 days.
These are the steps to follow to delete an eBay account.
Go to eBay and login to your account.
Now get into the "My eBay" section.
Then further select the "Account" tab.
Now from the right side of the screen, select the "close my account link".
On the next screen you will find convincing words for dissuading you from deleting your account.
To delete your eBay account, ignore everything and just select "submit a request to close your account".
Now select "Continue" to proceed. If you wish, you can contact the eBay customer support and seek help.
Else, just select "close my account" from the drop down menu and select continue again.
Important Note: In response to your account deletion request, eBay will send you a confirmation email to your registered email id. Once your account is deleted, you will never be able to reopen your closed eBay account.
That's the end of today's lesson- How to delete eBay account. We are sure you will find all the information quite helpful and effective for more information and any kind of assistance, feel free to get in touch with us.