So, you are disappointed today as you can't watch your favorite TV show or movie on Netflix. Getting an error right just in the middle of watching a movie can be a major turn off for anyone. And to make the matter worse, you don't know how to fix Netflix not working. Frankly speaking, Netflix is a great video streaming service. But, saying that Netflix always works smoothly and seamlessly might not be true. Why? Because according to a large number of Netflix users, Netflix sometimes stops working. Once in a while Netflix app either crashed or just hanged. And in such a situation, it is quite normal to grow angry and flustered. It seems like somebody has snatched happiness from you. But, the fact is quite opposite of what you think. Gladly, you can fix the maximum number of Netflix error codes in simple steps.
Before we proceed and learn the Netflix troubleshooting steps, it will be in your best interest to have a quick introduction to common but notorious Netflix problems. Then, I will take you through the simple troubleshooting steps that you can try to solve the Netflix problems. So, as we always do, let's put first thing first:
What are Netflix Error codes?
Like any other digital service, Netflix is also one of its kind streaming digital service. More specifically, users require an internet connection, device, and subscription of Netflix to watch the movies and TV show. As long as you have all these things, chances are high that you will not have an issue. But, if anything gets off the track, all of your fun and excitement may come to halt unexpectedly making you feel down. There are many contributing factors which might prevent Netflix from working flawlessly on your phone as well as on smart TV.
And the problem might either need a simple solution or sophisticated troubleshooting process. For example, if you are wondering why you can't stream a movie on Netflix, checking your internet connection and improving it is the best thing you can do to get rid of the slow streaming problem. In short, if there is any problem with your device, internet connection or with Netflix server, it will further result in getting you an error. Find below some common Netflix errors and their quick solutions.
Error code number 1023 might have a wide range of adverse consequences. For instance, it might prevent you from accessing your account on an app, Smart TV, or even on a website. If you have logged in to your account successfully, still this error might stop your streaming and show you an error message related to connectivity issue. Here below is how to fix this error code on Netflix:
Go to the setting section on your device and check the date and time setting. Make sure the date and time are correct.
Turn off and turn on your internet connection.
You can restart the device as well for better results.
How do I fix Netflix error code number S7363?
Error number S7363 belongs to Mac device. If the Netflix experts are to be believed, S7363 errors result from the corrupt HTML5 player. This player Netflix uses to run and play TV shows and movies on Safari. And when these problems creep in, you can't do anything on Netflix unless you fix this disgusting error. Gladly, this notorious problem has a simple solution as mentioned below:
This problem mostly appears on Safari browsers. So, the idea here is to change your browser. You can try Google Chrome or Mozilla Firefox.
If this error does not get away even after changing the browser, you can think of changing the device.
How can you solve error code M7399 on Netflix?
Probably, you will not be surprised to know the reason for this error. If you are getting this error, it means your device has stored an excessive amount of cookies. But, you don't need to worry. You simply can just refresh the cookies and bring Netflix back to work properly. These are the steps to follow if you are getting this error on Google Chrome.
Navigate to the settings sections on your Chrome browser.
Get into settings.
From the drop down menu, select Privacy and Security.
Further, select Site Settings.
Just below the Content option, you will find Cookies and Site Data.
Then, select "See all cookies and site data".
Now you have to enter www.netflix.com in the search box.
Finally, to fix the Netflix error code M7399, click the Delete button.