Fix Outlook Disconnected From Server After Password Change

The Outlook disconnected error may cause you to spend a sleepless night. And if you don’t act fast then this notorious issue can easily ruin your days and adversely affect your official work. However, Outlook is known as one of the most prominent email services available in the world. Most of the time, it works perfectly and seamlessly but once in a while “Outlook server unavailable” or “Outlook not working” problem might appear all of a sudden while sending and receiving emails to and from contacts. But, a piece of good news is that this disgusting problem has very simple solutions. By that I mean, if you have tried a lot already but found no solution then you can contact us and get assistance. Else, keep on reading this helping post and fix Outlook is not connecting to server error on your own with ease of mind.

Why is my Outlook server unavailable? Why is Outlook not working?

Outlook disconnected how to reconnect? Questions like these will be answered in detail in the content below. More specifically, in this quick tutorial, we will look into two possible scenarios: Outlook disconnected but internet working, Outlook server unavailable after a password change. So, as we always do let’s start from the basics and understand the factors that lead to server problems in Outlook.

Possible reasons behind Outlook disconnected

Why is Outlook saying disconnected? It might be your first question. Well, there isn’t a fixed answer to this question. There are a few things that could be going on here. Here below are some factors that you can blame for the Outlook server being unavailable:

Outlook offline mode is activated.
Space in the legacyExchangeDN attribute.
Slow and sluggish internet connection.
Using the old version of the Outlook mail application.
Outlook mail application is interrupted by any other software installed on your device.

How do I fix Outlook not connecting to server error?

Reasons behind Outlook disconnecting vary from simple to complex. So, the idea here is to follow the steps from basic to the complex sequence as mentioned below:

Restart your computer or laptop

By restarting your computer or laptop you can refresh and rejuvenate the hardware of your device. Doing so will also help your device to get rid of excessive memory loads and tiredness that comes after long hours of usages. So, without any second thought, turn off and turn on your device, and check. Hopefully, this time your Outlook mail will connect to the server.

Improve your internet connection

You can consider a bad internet connection as the sworn enemy of email services. For a hassle-free emailing experience it is important to have a safe and fast internet connection. Otherwise, it might lead to a number of problems including a server problem. You might consider switching off and on your Wi-Fi or talking to your internet service provider to strengthen the internet connectivity if needed.

Run the Ping command to check the network

If you don’t know, let me tell you that the ping command is used to check and test whether or not a Windows-based computer or laptop is able to communicate over the network with another device or application. The Ping command can help you to understand where the actual problem lies. These are the steps:

So, as a first step, click on the Start button.
Type run and then enter.
After that type CMD and choose OK.
Further, in the given field you need to enter “Ping followed by the name of Exchange Server” and then press enter.
Now, wait for two minutes till the Windows scan the device and network for any possible problem.
If the next screen exposes you to a “Request Timed Out” error then it is safe to believe that a problem has occurred with network connectivity and exchange server.
You should consider contacting the server team to fix the request timed-out error.
On the other hand, if you see a pop-up after running the ping command that reads like “Sent=4, Received =4, Lost=0” then it means there is no problem in connection with the server or network connectivity.

Disable Outlook Offline Mode

Working on Outlook email while the Outlook offline mode is enabled is one of the most common silly mistakes that many people make. How you can expect that Outlook will connect to the server until and unless the online mode is enabled. These are the steps to disable the Outlook offline mode:

Open the Outlook mail application.
Scroll all the way down and if you find “Disconnected” status then it means Outlook offline is enabled.
Click on the disconnected status and then uncheck the box available in front of the “Work Offline” option.
Now as you have unchecked the work offline option, Outlook online mode will come into effect and your Outlook will connect to the server automatically.

Outlook disconnected but internet working

If everything is fine with your device and even the Outlook online mode is enabled but still it is not connecting to the server then it is time to get more technical. With that being said, I mean, it is time to check the legacyExchangeDN attribute using ADSIEdit.msc. These are the steps:

Enter Windows+R Key altogether.
Type ADSIEdit.msc and then press Enter.
Now you have to expand the default naming context to CN=Users.
After that select the user account and then do a right-click.
From the drop menu select Properties.
Now carefully find the LegacyExchangeDN attribute, select it and then choose edit.
Delete the trailing space at the end of the username.
Further, select Ok and then apply and then exit ADSIEdit.msc.
Now restart your device.

Outlook disconnected after password change

Wondering why Outlook disconnected after password change? How to reconnect to a server? Worry not! Password changing is a good habit from the point of security. But, this habit might lead to server-related errors on Outlook if you don’t update the password. So, for a hassle-free experience always take a minute to update your password once you change it. Following are the steps:

Firstly, select the Windows Key on your Keyboard.
In the search box type “Windows Credentials Manager” and open it.
Now from the Manage, your credentials pop up, select Outlook, MS Office, or Microsoft office.
Then select remove to delete the entry from the vault.
Here comes the password update window.
Now enter your new Outlook password and check the “Remember my credentials” box.
Finally, click ok and your Outlook will connect to the server after updating the password.