QuickBooks Messenger: How Do I Enable And Use Messenger on QuickBooks?

QuickBooks accounting software has made everything simple from creating billing files to maintaining payment records. In addition to accounting, what more has become simple with QuickBooks is communication. When QuickBooks realized the importance of communication, it introduced a feature of QuickBooks Messenger through which users who are in the same company profile can see who is logged in, chat with them, and even when required they can log out other users as well.

The Messenger feature on QuickBooks has been in practice for more than a decade but still many users don't know how to enable and disable QuickBooks Messenger. As we realized that many people don't know how to turn on and off messengers in QuickBooks, I thought it would be a great idea to write on this topic. However, if you wish, you can contact us and get answers to all your questions.

How to enable QuickBooks messenger?

If you are using QuickBooks without knowing how you can turn on QuickBooks messenger, it means you are missing a lot. Frequent problems and confusion are an inevitable part of accounting work. Most often the state of confusion and uncertainty while maintaining the records, billing, payments, leads to wastages of time. So, the idea here is to get help from the other QuickBooks users. Whether you need to know how to delete a deposit or need to fix any error, everything you can discuss with other more experienced and skilled QuickBooks users with the QuickBooks messenger feature.

How do I turn on QuickBooks messenger? It might be your next question. Well, it is super simple. If the truth is told, you don't have to do anything extra to enable messenger on QuickBooks. Why? Because this feature comes for free within QuickBooks. All you need to do is just get into multi-user mode. Find below more information.

After login to your QuickBooks account go to the QuickBooks file menu and then select Switch to Multi-User mode from single Mode. The next screen will open up showing you the QuickBooks Messenger icon in your system tray at the bottom-right of your screen. After that simply double-click the icon to launch the tool. Finally, select chat to start a conversation.

How to disable QuickBooks messenger?

Sometimes the helpful feature might become the reason for constant frustration. The same is true with QuickBooks chat messenger. Frequent messages and notifications cause distractions. In such a case you might like to consider disabling the QuickBooks messenger. If yes then I have got good news for you. You definitely can turn off a messenger in QuickBooks. These are the steps to follow:

So, as a first step, sign to your Admin while in multi-user mode.
Now select a file and then choose utilities.
After that select disable QuickBooks Messenger.
Finally, log out of the company file and then log back in for the change to take effect to turn off the QuickBooks messenger.

Also Read: What is Quickbooks Tools Hub?

How to log off or close the company file for another user?

If you are the admin then you definitely can log a user off from a QuickBooks company file. Just do as mentioned below:

The first step is to launch QuickBooks messenger.
On the next screen Actions, a drop-down menu will come to your view, select Close Company File for Users.
Select the user whose QuickBooks you want to close.
Select Close Company File.
In the Confirmation window, select Yes.

Also Read: How to delete a deposit in Quickbooks?

How do I change my status on QuickBooks messenger?

Changing the status of your chat profile might be helpful for other users to understand whether or not you are available for chat. By changing your status to busy you can prevent other users from sending you unnecessary messages. To ensure a hassle-free experience, QuickBooks has made available three types of status that you can choose according to your requirements. QuickBooks Messenger service comes with three types of status: Busy, away, and otherwise. You can choose any status from the drop-down menu available under your username.