Uber Eats is a US-based online food booking and delivery platform. The prominence of Uber Eats could be gauged from the fact that it has more than 80 million users who are spread all across the US. Safe & secure payment methods, quality meals, and economic rates are some of the common benefits that one can expect from the Ubereats. But, late delivery, missing orders, or wrong delivery of the foods are still the major problems. And when any of these problems occur, customers ask themselves a question – how to contact the Uber Eats customer service?
As you are reading this post, the chances are high that you are also facing a problem in connection to your Uber Eats order for which you need a solution. If so, then look no further. Right here in the content below we are going to discuss all the possible ways to get in touch with Uber East customer support.
Solutions you can get from Ubereats customer service?
It would be a lot better if you first understand what problems you can resolve by contacting the customer support of Uber Eats. Why? Because, there are plenty of problems that you can fix on your own without the help of Uber Eats representatives such as can’t log in to your account, being unable to place an order, and errors in adding or removing a payment method.
Just for your kind information, let me tell you that by improving the internet connectivity you can fix both – log in and payment-related problems. Similarly, you can get into the settings section and update your debit or credit card with ease of mind. In case you have tried all logical methods to fix your account-related problems but still, the problem is the same then feel free to contact us or Uber Eats customer support for instant help. Solutions to the below-mentioned problems are also available.
Late delivery of the order: Late delivery of foods at the doorstep of the customers is the sad reality of Uber Eats. However, the reasons behind the delay of the orders might be many such as heavy traffic and miss-management. Well, whatever might be the reason you can always contact Ubereats customer service and cancel the order with a full refund.
Missing order: Missing any edible is quite a rare occurrence with Uber Eats but not deniable. It might happen anytime and when it happens customers grow anxious. But, you don’t need to worry. If you contact the Uber Eats customer service immediately you either can get a full refund or assistance to book a quick order for free.
Incorrect order: In haste to carry out the fast delivery, sometimes Uber Eats delivers the wrong order to the customers. Frankly speaking, receiving the wrong order can really be so frustrating. Thankfully, Ubereats understands it very well. That’s why whenever a customer reports to the customer service of Uber Eats to have received a wrong order, Uber Eats refunds the money without any ado.
How to contact Uber eats customer service using an app?
No matter what the problem you are facing. You always can contact Uber Eats customer support with just a few simple taps on your phone. How? By using the Uber Eats mobile application. It further means anyone who has set up his/her Uber Eats account can get in touch with customer service using an app with the help of the following steps:
Open an Uber Eats account on your phone.
Now select “Account” available at the bottom of the screen.
Scroll down and select “Help” to find the common questions and their answers.
If you don’t find an answer to your question in the FAQs section then consider dialling the direct number of Uber Eats.
Uber eats refund number
There might be so many problems that require urgent interventions from the Uber Eats representative. If you are also suffering from any serious problems then you can dial this direct helpline number of Uber Eats – 800-253-6882. If you find busy lines or unsatisfied solutions then you can contact us to raise a dispute.
Ubereats support email
If your matter of concern is not serious or doesn’t need urgent assistance then sending an email to an Uber Eats customer can be a good idea. Uber Eat's customer service email id is firstname.lastname@example.org. This email id is handled by the backend team of customer service of Uber Eats. In addition to sending an email, you can navigate through the social media profiles of Uber Eats on Twitter.